Re: M17X-R4 Bios Failure. Black Screen

Hi vtshadow314,

It is unfortunate that the computer is not turning on. Request you to try following the below steps which might help:

(1) Turn off the computer.

(2) Remove all the external peripherals like AC Adaptor, flash drives, battery, etc.

(3) Press and hold power button for 30sec, it releases the static on the computer (if any).

(4) Put back the battery and plug in the AC adaptor.

(5) Let the computer charge for some time.

(6) Try turning on the computer.

Make a note of the beep codes that you hear and light indicators that get displayed on the computer (if any).

You may also try connecting a known good LCD screen and check if it works.

Do reply with your answers.

Thanks and Regards,
Kiran Kumar
Dell Social Media and Community Professional
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