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15 R4, mobile connect, Microsoft store, download

I have an Alienware 15 R4. I had to do a clean install and now need to download the alienware mobile connect software. I have installed the drivers from dell but the software is only available from microsoft store. When I go there it says the alienware mobile connect software isn't compatible with my device and won't let me download it even though my computer came loaded with it from the factory.

How can I get this software???

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