Re: AW15 R4 High Temps
I think the only way that you can really fix this problem is by performing a repaste using liquid metal but this is extremely difficult (trust me, I've tried) due to the unbalanced heatsink design from Dell. And even with liquid metal, thermal performance on Alienware Machines is just not great, I would suggest that you get something from MSI next time (I've never owned one but my friend did and the performance is freaking amazing + easy repaste). Overall, except for the build quality I don't think this is a good device at all with tons of hardware + software problem. And even though Dell Support is probably the second best in the world right now (just after Apple), what can you expect from the Support Team when the product itself is just bad, there's literally nothing they can do.