Achilles275
1 Nickel

Re: Issue after issue ALIENWARE 17 R5

I just got mine back from the service center.  Motherboard and heat sink got replaced along with Windows being re-installed.  AWCC was not working when I got it, but sound was working.

 

I wound up installing AWCC from the Microsoft Store, along with all the add-ons like OC and FX.  Had to do it twice because it failed the first time.  End result is I have all the presets and controls for my audio after the second install and a restart.

 

Give it a try.  It might work.

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