Alienware 17 R3 i7-6700 Mouse / Wireless Mouse not Working
The USB mouse and wireless mouse does not function. I have reinstalled windows 10 twice in the last week. I have updated all the drivers on the laptop from Dell.com. Everything seems functional, EXCEPT for the mouse. The USB 3.0 ports do in fact read USB drives, however the mouse does not work. I have to use the touch pad which does work. I edit videos, so I need the mouse obviously. Does anyone know how to fix this? I have removed the battery for whatever its worth just to try simple things, and its as if the blue tooth does not exist on my machine. It does however pick up other blue tooth devices, but when I search for blue tooth settings, its as if blue tooth doent exist. Could it be the WiFi card is toast? Please help if you have advice. Thank you!