Who006
1 Copper

17 R2, BSOD while gaming

My alienware 17 R2 freeze up then go BSOD "video tdr failure" when launching game or while gaming. Recently gotten fresh install of Windows 10 Pro, installed all updates and latest graphic drivers. What is the problem? I noticed when i move have mouse a bit faster it's getting laggy and maybe go BSOD. And every time BSOD shows up Graphic card gives error code 43 and stop working for a while.

Nvidia GTX 980M
16 GB RAM
512GB LiteOn SSD + 1 TB HDD
Windows 10 Pro
i7 4710HQ

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Moderator
Moderator

Re: 17 R2, BSOD while gaming

Hi @Who006,

Looks like a problem with the video card. 

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Alienware-Eimy
Dell | Alienware Technical Support
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Who006
1 Copper

Re: 17 R2, BSOD while gaming

Can laptop gpu die?

Isnt that thing is soldered on motherboard?

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Moderator
Moderator

Re: 17 R2, BSOD while gaming

Yes, it is.

If the issue is the video card, then the motherboard will need replacement. 

Alienware Arena

Alienware-Eimy
Dell | Alienware Technical Support
#IWork4Dell
Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo

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