I am thoroughly frustrated with Dell. I bought an Inspiron via Microsoft's trusted laptop program and after less than 2 years, I get vertical lines on the screen when I open and close the laptop. It is clearly a pinched cable, that occurred during manufacturing and Dell will not step up to fixing this. I have escalated to the Dell Execs even Michael Dell. UNBELIEVABLE! A $100 buck repair is more important to Dell than a loyal customer. BAD!!!
Here is my last email to them.