Re: XPS 15-9560, retailer Virgin, service tag, warranty
This is the USA Dell Community Forum. You have to call into Dell Customer Care for your country. Go here. Click, "View phone numbers". Give them the XPS 15-9560 service tag number. Explain when you purchased it and from what store. They will need a copy of the store invoice to verify the purchase date.
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Run the PC pre-Windows diagnostics
Where do I find my Dell PC Service Tag or Express service code?
Out of Warranty Support