Please help me make decision
I got the replacement order of the laptop that has exactly same problem: no packing box and the power adaptor is not sealed or wrapped (see the picture).
Please users, I want to know is this the way you received your order? How do the laptops do after going through shipping process without protected in a box that has shock absorber plus the power adaptor not sealed?
I have options to return but I have to spend time to go to UPS store. Furthermore, I also need a laptop to work. I will also travel soon so I won't have time to order a new one from other makers. New orders from Dell is slow and I was told they cannot guarantee that the new laptop won't be packed as standard practice.