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Hello need help my cd/dvd rom will not read nothing

i bought this dell inspiration laptop dec 08 and i went to use the cd/dvd rom and it will not read not disc's like they are not even in there. i do not know much about comps but i feel i am missing drive hardware or what not can anyone help me. see what i need to do to get it to work i can't use any disc and there is no tab to run it if i do put one in. when i got it i could watch movies too and it will not even pick that up PLEASE help.

do i need to down load something or what could it be anything will help i am clueless

Thanks Jay

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