Vivivaldi
1 Copper

Re: Clicking sound on hd ST9500420ASG ATA

The original notebook was new and cost a whopping $2400.00. Every spec was maxed out and there is a 4 year warranty with coverage for accidental damage.

It seems that they really are building me a new notebook from scratch (not a refurb), but they messed up the networking card. I can retrieve the build status from the order number and it's just like a new order.

I can tell you that I certainly will not accept a refurb. They will either replace the system with a new properly working one, or they will give me a refund (which I would prefer at this point). I have filed with the BBB and will take this to the media if I have to.

0 Kudos