Re: XPS15 (L502x) Optical drive won't eject
Thank you for the response.
I see from the records that the system with which you are facing the issue is a XPS L502X and was purchased in Australia.
I would request you to get in touch with the local support for getting a quick resolution for your system.
You may contact the Dell Australia support using the link provided below:
Please reply if you have any questions.
Thanks and Regards,