Moderator
Moderator

RE: Inspiron 20-3052, solid amber power button

Hi Tjstree,


Welcome to our community.


We’ll surely try to assist you. Please perform the hardware diagnostics, so that we can isolate issues between hardware and software. You can refer to this link which has a video with the steps to complete the same.


Also, share the following information via private message, so that we can check for more details and assist you. To send a private message, click on my name and select ‘Send private message’.


1.       Service tag/ express service code

2.       Email address

3.       Registered owner’s name of the system


The Service Tag is a 7-character code, and the Express Service Tag is a 10-digit code that is a numeric version of the Service Tag. Both codes are on the bottom of your laptop. You can also refer to this link which is a video that shows steps to find the service tag


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