7 Plutonium

RE: Optiplex 9010 Intel Management Engine BIOS Extension (MEBx) option disappears after selecting from BIOS.

  When the number for the manageability mode is entered and confirmed, it is unable to be changed. If the incorrect manageability mode is selected, it is possible the system board must be replaced depending on the option selected.

  This is a one time selection.

Article ID : 52060 Date Published : 2007-09-05 Journal ID : d2fe9d65-b1a0-4fd7-b75c-52e4b9862f38

Manageability Mode Options on Replacement System Boards for the OptiPlex™ 755

The OptiPlex™ 755 has one system board per chassis available for dispatch. The system board is shipped in manufacturing mode and the end user or service provider must select the manageability option upon first boot. There are four manageability options that might be seen on the customer order according to the original configuration purchased.

For information on what manageability options were configured when the system was originally shipped, refer to Table 1

Label SKUPart NumberDescription
Basic Systems Management Mode
1 vPro
AMT
DASH Ready
310-9491 CU245 Short: Advanced Client Systems Management,w/vPro,OPTI
Long: Advanced Client Systems Management,with vPro,Dell OptiPlex
Option Online: Advanced Client Systems Management (w/ vPro)
MOD MOD,LBL,MGMT,VPRO/AMT/DASH
1 AMT
DASH Ready
310-9494 HP413 Short: Advanced Client Systems Management,w/iAMT,OPTI
Long: Advanced Client Systems Management,with iAMT,Dell OptiPlex
Option Online: Advanced Client Systems Management (w/ iAMT)
MOD MOD,INFO,MGMT,AMT/DASH,OPTI
2 ASF Only 310-9492 CU377 Short: Basic Client Systems Management,w/ASF,OPTI
Long: Basic Client Systems Management,with ASF,Dell OptiPlex
Option Online: Basic Client Systems Management (w/ ASF)
MOD MOD,INFO,MGMT,ASF ENABLED
3 ME Disabled 310-9493 XT411
NN180
Short: Client Systems Management Disabled,OPTI
Long: Client Systems Management Disabled, Dell OptiPlex
Option Online: Client Systems Management Disabled
MOD MOD,INFO,MGMT,MEBX,DISABLE,OPT
MOD MOD,INFO,1-WATT,BIOS,OPTI,755
Deployment Mode
N/A Disables Remote Configuration 310-9495 CU378 Short: One Touch Provisioning Support,OPTI
Long: One Touch Provisioning Support, Dell OptiPlex
Option Online: One Touch Provisioning Support
MOD MOD,INFO,MGMT,ONE TOUCH CNFG
2 ASF with AMT option 310-9497 WK835 Short: LEGACY ASF SETTING FOR IAMT,OPTI
Long: Legacy ASF Setting for iAMT,Dell OptiPlex
Option Online: Legacy ASF Setting for iAMT
MOD MOD,INFO,MGMT,ASF ROLL BACK
4 No TLS * 310-9496 RU572 Short: TLS Encryption Disabled,OPTI
Long: TLS Encryption Disabled, Dell OptiPlex
Option Online: TLS Encryption Disabled
MOD MOD,INFO,MGMT,TLS,DISABLE,OPTI

* The No TLS option only applies to the following countries: China, France, Hong Kong, Israel, Korea, Poland, and Russia.

Table 1: Manageability Mode Labels

When issuing a dispatch, leave a note in the Comments to Service Provider field with the Manageability Mode option that must be selected after the system board is replaced.


The Manageability Mode Sticker on the Chassis Cover for the OptiPlex™ 755

On the inside of the removable side cover there is a 2" x 1" label denoting the manageability mode with which the system was purchased (Figures 1 and 2).


Figure 1: The Manageability Mode Sticker Location on the OptiPlex 755


Figure 2: The Four Different Manageability Mode Stickers on the OptiPlex 755


Configure the Manageability Mode on a Replacement System Board

 Note:  
  When the number for the manageability mode is entered and confirmed, it is unable to be changed. If the incorrect manageability mode is selected, it is possible the system board must be replaced depending on the option selected.  
  1. Turn the system off and remove the power cord.

  2. Open the chassis cover and locate the manageability mode sticker.

  3. Verify the number on the manageability mode sticker.

  4. Close the chassis cover, plug the power cord back into the system, and turn the system on.

  5. At the Type the number corresponding with your selection: prompt, press the key for the number obtained from the sticker (Figure 1).


    Figure 1: Prompt Received After Replacing the System Board

  6. At the Continue with selection? (Y/N) prompt, press <Y>.

  7. After the system shuts down, turn the system back on to continue with normal operation.


Change Manageability Modes 1 and 2 if Incorrectly Selected

It is not possible to change the Manageability Mode when options 3 or 4 have been selected. 

If Manageability Mode options 1 or 2 are incorrectly selected after replacing the system board, correct this by performing the following steps:

  1. Restart the computer.

  2. Press and hold <Ctrl> while tapping <P> at the Dell logo screen to enter the Intel Management Engine BIOS Extension (MEBx) screens.

  3. When prompted, enter the password and press <Enter>.

  4. Select Intel (R) ME Configuration and press <Enter>.

  5. At the [ Caution ] screen, press <Y>.

  6. At the Intel (R) ME Configuration screen, press <Down Arrow> to select Intel (R) ME Features Control amd Press the <Enter> key.

  7. Press <Enter> to select Manageability Feature Selection.

  8. Use <Up Arrow> or <Down Arrow> to select either Intel (R) AMT or ASF, which are respectively options 1 and 2 when selecting the Manageability Mode on a replacement system board.





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