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RE: inspiron i3847 desktop starts but won't boot into windows

Thank you for your message.


Has there been any recent software changes like Windows update or software installation like game or anti-virus installation?


What is the status of the power button light? Is it blinking amber?


Restart the computer & tap F2 to get into bios & check if the hard drive is detected.


Disconnect the power cord from the back of the tower, press & hold down the power button for 30 seconds, this will release the static. Connect the power cord back in & start the computer & check the status of the power button light.


For my records please click on my Dell username & send a private message with the service tag, registered name & email address.

Dell-SreejithR
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