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XPS 8910, sound card, installation

I'm having trouble installing a Sound Blaster Audigy Fx. This ought to be a snap. I couldn't disable the onboard audio chipset using BIOS, so I went ahead and installed the card and the software. The installation appeared to be successful. The operating system recognized the sound card. Sound came out garbled. I disabled the onboard Realtek audio but no change. Is there a conflict with the onboard sound chipset?  How can I disable onboard audio? Merry Christmas!

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