texan4now
Copper

Re: Keyboard failure

Hi. I am having the same problem on my two-year-old (out of warranty) XPS 400. Suddenly I am getting "keyboard failue" during boot up. Many posters have said "hit F2" or "F8" but--hello--if the keyboad is disabled I can't hit anything!

I have tried all of the USB ports, front and back, and it makes no difference. I bought a new MS optical keyboard, and it does not work either.

Also, I cannot find a system disk so I am thinking the unit shipped without one. I saw somewhere on dell.com that Dell would send such a disk, but now I cannot find that page to request one.

Any practical suggestions would be appeciated.

James

Tags (1)