Re: Keyboard failure

Nothing different happens upon using the CD.  Keyboard definitely works.  Have removed the battery previously, though not for hours, and no change.   I suspect it's the motherboard though I'm angry that it would go after less than 3 years of not very heavy use.  Can't figure out the part # for the motherboard in order to see how much it would cost to replace it.  Suggestions on how to find the part #?  Can one write directly to the liasions here to get their attention - as I've said before and as you can see from this thread alone, this is a widespread problem deserving of Dell's attention. thanks.