Re: XPS 420 SATA RAID and drive failing

There have been a number of reported issues with the Dell XPS 420 in RAID mode and hard drives failing.

As for Dells action, driver issue or not that has nothing to do with you. In the UK it makes no difference whats causing the fault the bottom line is the machine is faulty. The consumer is then entitled to a repair within a reasonable time usually considered two weeks or a replacement, failing that a refund.

Best thing for you to do is to contact Dell and get them to fix the problem, make sure you back-up your data now. Not sure what laws there are in your country but I'm sure there will be ones covering faulty goods. Going to Dell are really the only way this can be sorted.
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