5 Tungsten

Re: No Sound Dell Dimension 3000?

I installed everything in that order, and when I got to the audio driver, I still get a message saying "The audio driver files do not support your computer hardware."

Hello again,

Where did you find the audio driver that you are trying to use? If you have Windows XP and still use audio on the motherboard and not an installed sound card, and you correctly installed the DSS file and chipset file, the audio drivers should already be installed by those two files.

There was another reply to you with an order list on installing. Did you use the list that I posted, or the other? And what version of Windows do you have now?

If you use this link and input your service tag, it will point you to files needed 'as the system shipped'. But if for some reason Dell made a mistake listing your hardware when the service tag was created, or if the audio was changed after the computer shipped these drivers will not show right.

If you use this page with Internet Explorer, go through the steps and it will scan your system as it is now and list the required drivers for your computer.

Mis Dos Centavos,

Gadfly at large

Helping Dell Customers here since 1998

My systems ...
Dimension XPS D266 - Now retired
Toshiba Tecra M1
Dimension 4300 - Received DOA as a gift. Reinstalled XP and still working great
Dimension 9150 - Pent D 3.2GHz, 4GB dual-channel 533 DDR2 Windows 7 Pro, Firefox 3.6.14
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