Ruby43
1 Copper

PC freezes on Dell logo on start up

Hi, my 2 month old pc wont go past the Dell logo screen when you switch it on and none of the F keys work.  I have looked at the troubleshooting on the website and it seems I may need to download a BIOS update but how can I run that update on my Dell pc?  Does anyone have any other solutions to my problem, I will give Dell tech support a ring on Monday but just wondered if there was anything else I could try in the meatime? Many thanks

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