NikkiM525
1 Copper

Re: Microsoft UAA Bus Driver for High Definition Audio, Then Keyboard and Mouse Stop Working

Have you tried hitting the "Cancel" button, and if so what was the result?

If the computer requires this file during Windows setup, I would imagine that Dell would normally have incorporated it into the OS installation disk that was shipped with the computer.  Is that the CD you are using?  If so, the CD must either be defective or the file was somehow omitted from the CD that was shipped.  You might want to try asking for another Windows XP installation CD based on the disk you have being defective.

To get a replacement disk you must either contact Technical Support and explain the problem, or if you live in the U.S. you can try using this form:  Dell Replacement CD.

 

Unfortunately by the time I get to this screen my mouse and keyboard aren't working so I can't get to the cancel button. These are Dell provided disks. Trying to get replacement is my next step. Thank for the link!

 

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