richard_fr
1 Nickel

Re: XPS 9000 and XPS 8000 delivery delay issues

After over 3 hours on the phone with customer care and the order modification department. The answer from Johnathon (allegedly the manager for the order modification department) as of today 12/15 the Blu-Ray player is the part on backorder and delaying my XPS 8000. This was after two other pepole in his department claimed that the delay was due to the chassis and/or the processor

I think Jonathan was blowing sunshine up your skirt.  My build didn't include a Blu-Ray drive and there are multiple manufacturers they can source them from.  Apples that use the i7 are also supposed to be badly back ordered, so that would be my guess.

0 Kudos