Saief
1 Copper

Re: Boot problem - Optiplex 755 stuck btwn Dell splash & Win XP splash

Hi Alexandra,

I have the same issue like Glnz. When I start my Optiplex 755, it stuck in before the Windows 7 start up screen appears with a horizontal white cursor in the upper left corner in DOS mode forever. If I press power button then it restarts with short duration of that cursor blinking only few seconds then Windows start normally.

I followed your steps but didn't work and I don't have any external HDD or booting device connected. Just USB mouse, keyboard & printer connected.

I spoke with Dell technical support and they don't have any clue. I was told if they find any solution then I will be notified by email.

I already updated the BIOS to latest version A20.

Anyone have any idea how to fix this issue?

Thanks,

Saief

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