8 Krypton

Re: Dell Monitor is Blank

Hi! Im not sure what version of windows Im running. For awhile it wanted me to download version 8, but I dont think I did.

Ran the test- rather lengthy, ran it twice as I hit escape with 85% done!! Following are my error messages:

Error 5900:022D (TIme out error, waiting for user to complete test- I did after message)

Error 1B63:161B (User's response indicated a failure)

Error 1B63:171B (User's response indicated a failure)

   The last two were when they wanted me to say my name and computer would repeat it back.I dont  I have a microphone

Those were my only error messages

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8 Krypton

Re: Dell Monitor is Blank

Ummm... Microsoft hasn't released Windows 8 yet. You must mean Internet Explorer 8. emoticon.Stickouttongue.title

Do you have XP, Vista, Windows 7? Press the Windows key and Pause/Break key together. When the System Properties window opens, click the General tab. It should tell you the version of Windows there.

If you're still getting the  WINDOWS\SYSTEM32\Configuration\ System  error, you'll have to wait until you get the CD from Dell to run a Repair/Reinstall.

Before running the Repair from the CD, disconnect all peripherals, except mouse, monitor and keyboard from the PC.

 

Ron

   Forum Member since 2004
   I am not a Dell employee

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8 Krypton

Re: Dell Monitor is Blank

Oops- your right! It was Internet Explorer 8! I waited to load it because I was afraid of errors! So much for that!

Yes, I have Windows XP

Hopefully they'll send it to me soon. I hate relying on an automated message saying they'll get back to me in 2-3 days...ugh

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8 Krypton

Re: Dell Monitor is Blank

Hi! Okay, received CD from Dell- only question is: I received 5 CD's from Dell! Which do I use!?!

* Operating System (reinstallation DVD Windows XP version 2005 with Update Rollup 2)

* Dell Application (reinstalling Cyberlink Power DVD DX 8.2 software for WIndows XP...)

* Drivers & Utilities (Installing Dell DImension Computer Software)

* Application for reinstalling Dell Tool System

* Roxio creator starter (backup disc...???)

Also, while I have your interest- I want to back up my documents and photos(should this work). Not tons, but enough. What should i back them up on? A Memory Stick? What type/size? I have a few, but saw lots of digfferent ones out there and dont know what the sizes mean.

Thank you!

Lisa

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IcanBENCHurCAT
6 Indium

Re: Dell Monitor is Blank

Put in the Windows DVD and turn on your computer. Press any key when it says "Press any key to boot from CD...".

It will load for awhile, then select ENTER to begin installation. It will say something like "I have found a prior installation, what would you like to do?"

Press R to Repair and wait for the installation to finish. This process may affect some programs like anti-virus, PDF reader and other software. If you have any problems with them, re-install any troublesome software.

In order to backup your data you should consider how much you have. Right-Click My Documents and select properties. This will tell you how many GB of data is in that folder. You will need at least that size of a data device.

My best suggestion is to get an external hard drive (maybe 250GB). It will be the same price as a 16GB flash drive.

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8 Krypton

Re: Dell Monitor is Blank

I put in the disk and nothing happens. The light on the disk drive lights for about 3 seconds and then nothing

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8 Krypton

Re: Dell Monitor is Blank

How many optical drives do you have?

Are you sure it's booting from the DVD? Reboot from the hard drive and press F2 before Windows starts to load. In BIOS setup, look for the Boot Sequence. Move the DVD drive to be first on the boot list. Now put the DVD in the drive, save the change to in BIOS setup and exit setup. It should boot from the DVD.

Caveat: If you have more than 1 optical drive and this doesn't work, try putting the  DVD in the other drive, assuming it also reads DVDs.

USB flash memory isn't permanent. Those things can/do fail (been there, done that). Your best bet would be to burn your files on CDs or DVDs and/or copy onto an external hard drive. More backup copies is always better!

Ron

   Forum Member since 2004
   I am not a Dell employee

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