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Cannot create backup disks Inspiron 620

I purchased a new Dell Inspiron 620 desktop yesterday and I cannot create the system recovery disks today.  When I look under Windows 7 disk management I can see that the 'hidden' partition is there, but the backup utility keeps telling me that it cannot be found or is corrupted.  I tried to do a full restoration (using F8) but at startup the machine ignores the F8 and goes straight to windows.  Is there an ISO image available for download?  I don't want to continue without having the backup disk(s) created, but I cannot seem to create them myself.  Any assistance would be greatly appreciated.


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