Re: Intermittent loss of internet connection
Please share the exact system model. Is your system freezing? I will recommend you to run the diagnostics on your system to check the hardware functionality:
- Restart your system and keep tapping 'F12' as soon as the Dell logo appears.
- Highlight 'Diagnostics' using up/down arrow keys and press enter.
Please let me know if you get any error code/message.
In case the diagnostics pass, check the system's functionality in 'Safe mode with Networking':
- Restart the system and keep tapping 'F8' as soon as the Dell logo appears.
- Highlight 'Safe Mode with Networking' using arrow keys and press enter.
Keep me posted. Please reply for any further questions.
Thanks and Regards,
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