Stanleyj42
1 Nickel

RE: Optiplex 9010 AIO Screen goes black and freezes on logout.

Adam,

Your post about how windows is being loaded sent me back to the drawing board and I found something interesting.  First though, I do have to apologize I thought we tested a windows install from disk, but apparently we did not so I was wrong about the black screen happening.

So.. I decided to test all angles. 

Win 8.1
- loaded from disk with all default drivers
- Logged on and off 50 times
- Did not Crash


Win 7 X64
- Loaded from disk no drivers installed (left default)
- Logged on and off 50 times
- Did not Crash

Win 7 X64 
-Loaded from disk (drivers installed from dell support site)
-Logged on and off 50 times
-Did not Crash

Win 7 X64
-Imaged using Symantec Ghost
-Logged on and off 11 times
-Crashed

 

I'm going to look at a few other things today but I wanted to go ahead and get this posted.  Because I think you might be on to something.

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