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ONE 27 Touch Volume Controls

Has anyone experienced a problem with the one27 volume touch controls?

When I select the volume control, and try to increase/decrease volume, it stays stuck at 15.

The does not appear to be a driver or os issue as the behaviour can be seen even before windows loads up,

The same up/down buttons are used for brightness control, and this works fine.

I've upgraded to the latest bios, etc...but still no joy.

The s/w volume control within windows (7) works fine, but I believe the touch controls from the monitor are like a "master" volume control and I just cannot get these to work.

The problem appeared a few months after I got the system, it was working fine up until then,

This is one the non-touchscreen ONE27 running windows 7




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