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DVD-RW drive will not play any dvd's or cd's

I recently finished getting a Dell XPS 410 Core 2 Duo system back up and running, (so I thought), but when I put any DVD, or CD's into the drive, the green light flashes for a brief moment, and then nothing else.  When I go into My Computer, and click on the DVD drive, it shows nothing there.  I went through Microsoft Fix It, and the verdict was the media in the DVD drive was not readable.  It is, so I have no idea what is going on. 

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