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Re: DVD-RW drive will not play any dvd's or cd's

I tried doing the Fix it through Microsoft, and it stated essentially that it could not locate the source of the problem.  I tried going to RUN, entering regedit, and then selected HKEY_LOCAL_MACHINE, but could not locate UpperFilters/LowerFilters.  Why is this such an issue?  There is power getting to the drive, but unable to read any cd's or dvd's.  Should I just reinstall XP, and start from scratch?

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