RE: Studio XPS 9100 Crashing/Locking Up

Thank you for the update. Please try to do a PC restore (Factory reset). Back up your data (files, movies music, etc) before doing it. If this doesn’t work we need to reinstall operating system using discs. Please follow these links for PC restore and OSRI.

Pc restore: http://dell.to/Wj1rZe

Operating system reinstallation: http://dell.to/Wj9o0m

You can also follow this you tube video link (window 7 installation only) for installation.

http://bit.ly/14SCpF8

 

Thanks and Regards,
Shrikanth G
Dell Social Media and Community Professional
Order Status : http://dell.to/1fgKSTr
Download Drivers : http://dell.to/1hcxG98

0 Kudos