Philip_Yip
5 Iridium

RE: optiplex 9020 aio windows 7 after install bsod issue

Did you load SATA drivers during the Windows install? If not try to load them, see here:

http://dellwindowsreinstallationguide.com/a-clean-install-of-windows/downloading-preparing-and-loadi...

This driver in particular:

http://ftp.dell.com/FOLDER01500192M/19/DRVR_SATA_Intel_A03_83PMF_f6flpy-x64-setup_ZPE.exe

P.S. I don't think you will be able to use online diagnostics because you don't have Windows correctly installed and hence can't go online. You may however use the F12 preboot diagnostics:

http://dellwindowsreinstallationguide.com/f12-preboot-diagnostics/

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
0 Kudos