pamratledge
1 Copper

Re: Vertical line on Inspiron 9300

I don't really understand who and what laptops they decide to fix.

My laptop was past the three year time period, but the tech guy said that my laptop was recalled.

I had not gotten any recall notice so I wouldn't have known.

I got the run around from the first two tech people who kept putting me on hold or hanging up.

The third guy I asked for his name first thing, his call back number, and where he was located.

Then I told him not to put me on hold but to do whatever he needed to do while continuing to talk to me.

They sent me a box and repaired my laptop.

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