pippi63
1 Copper

Re: Vertical line on Inspiron 9300

My Inspiron 9300 developed the yellow line 4 month after the three year warranty period.  After searching this forum I called Dell and was ready for the usual runaround.  However, when I mentioned this forum and the various posts about this issue, the agent said that Dell is aware of the issue.  I was put on hold for a couple of minutes and then was pleasantly surprised when they said they would replace the lcd without charge.  I was given a Purolator telephone number and that afternoon (a Friday)  my laptop was sent of to a repair centre.  Even more surprising was that it was back on the following Monday morning!  Maybe Dell is listening afterall. 

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