Re: Help! My new Dell Studio XPS 13 Laptop keeps on freezing up!
Well what a surprise - called Dell this morning to find out why they hadn't emailed me details of their proposed refund and they tried to deny any such agreement had taken place! Put them straight so we'll wait to see what happens.
@Bill - In the meantime, Bill, I'm going to send you those details you asked for as it will be Christmas before Dell pull their finger out at this rate.