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Re: Help! My new Dell Studio XPS 13 Laptop keeps on freezing up!

Well, it's all over now bar the actual refund taking place. Yet again this morning they tried to deny offering a refund but it finally seems to be progressing. The only issue I have now is what to replace this useless black lump with.

Shame really - on paper it's an amazing piece of kit but in reality it's far from a saleable product imo. Having said that, even if it was working 100%, knowing what I know now about Dell's technical "support" would mean I still wouldn't buy another.


@Bill - don't worry about contacting your folks; this thing's out of my life on Thursday for good 🙂

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