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Re: Help! My new Dell Studio XPS 13 Laptop keeps on freezing up!

Hi all,

Just bumped on to this thread today. I was looking for the very same problems as explained by everyone here. I bought the laptop on 28th May 2009 and was delivered to me on 6th June 2009. In this space of 10 days, my laptop froze 2 times, 1 blue screen, my screen flickers intermittently and there is a problem with the sound when I use Gtalk.

I am yet to check what my version of BIOS is. I will check and reply today evening as I am not infront of my laptop right now. I want to update the BIOS to latest one. Apart from the instructions given at the following two links, is there anything else I should be careful about? I haven't done a BIOS update myself till date. Hence the doubt.

  1. BIOS A07 Update -

  2. BIOS A08 Update -

Will this BIOS update fix the problem of blue scree and screen flickering?

My OS is Windows Vista Home Premium 32-bit. All the latest windows updates were automatically installed from Microsoft - including the SP2. But I am yet to install any of the updates from Dell Support Website. (There are 10+ updates shown for my system but since it is manual install, I was skeptical.)

My Config: Core 2 Duo, P8600, 2.4GHz, 3MB cache, 4GB (2X2GB) DDR3 SDRAM, 500GB 5400RPM SATA, 256MB NVIDIA(R) GeForce(R) 9500M-GE with Hybrid S 1
LI(R) Technology, WXGA (1280x800) CCFL Display.

I am yet to speak to the technical support.

Please guide.




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