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Re: Help! My new Dell Studio XPS 13 Laptop keeps on freezing up!

Hold down Fn key while you power up and run through all the basic diagnostics. Then run it with one RAM chip in - then swap them over. Do this now as it will save you a lot of mucking about with support when you finally do call them.

Having said that, I've not had any screen flickering or anything like that so perhaps you shoudl search elsewhere too as this thread is purely about the lock up issue.

Don't suppose you noted down the error when you got the blue screen did you?

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