1 Copper

Re: Dissapointed: Dell's warranty parts are refurbished

In my situation, the XPS9000 is brand new and I got a noisy fan for the ATI Radeon 8570 graphic card. I called DELL the next I received the system and I got a refurbished replacement which have the same problem.

If the system is brand new, I expect to receive a brand new one.

I'm currently thinking to return the system. Fortunately I'm in my 30 days period.

0 Kudos