wiggin315
1 Copper

Studio XPS 1640 Speakers not working...

The speakers on my laptop don't work anymore, and I think i know why... yet when I try to get help from Dell, they tell me my service tag is invalid.

Anyways, that is neither here nor there...the reason why i think my speakers arent working is because about a week or so ago, as i unplugged my headphones from one of the two headphone ports on the computer, i heard this odd metallic crunching sound. After further inspection, it appears as though i have pinched one of the contact points into the "connected" position, and it doesn't look like I can dislodge it in any way. When I open up the audio controls for the computer, it shows that there are headphones plugged into the first port, even though there is nothing there. I am wondering if there is anyway for me to disable the SPECIFIC audio port, as the other port still works, and I would really like to still be able to use my headphones. Any help would be greatly appreaciated, as Dell's customer service has yet to even let me get access to their resources...

Thanks again,

Andy

0 Kudos