mapoly
1 Copper

Re: Precision M6500 touchpad jumps left a few inches when moving finger right

Today they replced the touchpad, the ATI graphics card and the memory in my 2 weeks old M6500. I will test the touchpad problem tonight at home, when i'm working without a mouse.

The strange thing is that the support people one the phone and the technical guy that replaced the touchpad was not aware of this threat and the problems people are having with the touchpad. Communication is still not top priority it seems. On the other hand I must say that one phonecall was enough to send a mechanic to replace the parts (i have a three years next business day contract).

Let's hope this solves my problems with the M6500, otherwise I'm going back to my M6400 on which I never had a problem in 2 years time.

 

 

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