QuangDo
1 Copper

E6400 Windows 7 64bit missing driver

Hi,

A bought a second hand E6400 for my Windows 8 testing. After the test, I've removed the HDD (with W8) and install a new bigger (capacity) HDD. Windows 7 is up and running, I downloaded all available drivers using the Service tag but Device Manager still has 2 devices missing as shown:

Please help.

Regards.

speedstep
6 Thallium

Re: E6400 Windows 7 64bit missing driver

You will have to use the VISTA 64 bit drivers.

Broadcom USH Drivers The Broadcom Unified Security Hub (USH) drivers are included in the Dell ControlPoint Security Device Driver Pack.

Dell Security Device Driver Installation Package for 64 Bit Operating Systems

Operating Systems Windows Vista 64-bit Windows XP x64

Dell_ControlPoint-Security-M_A11_R210494.exe

Systems

Latitude E4200
Latitude E4300
Latitude E5400
Latitude E5500
Latitude E6400
Latitude E6400 ATG
Latitude E6500
Latitude XFR E6400
Latitude XT2
Latitude XT2 XFR
Latitude Z600
OptiPlex 760
OptiPlex 960
Precision M2400
Precision M4400
Precision M6400
Precision T5500
Precision T7500




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ieee488
5 Rhenium

Re: E6400 Windows 7 64bit missing driver

0 Kudos
ankitk
1 Copper

Re: E6400 Windows 7 64bit missing driver

as

0 Kudos
QuangDo
1 Copper

Re: E6400 Windows 7 64bit missing driver

Hi,

Thanks. This has fixed the second ! Looking at the Hardware id for the Base System Device I can see this:

PCI\VEN_1180&DEV_0843&SUBSYS_02331028&REV_11
PCI\VEN_1180&DEV_0843&SUBSYS_02331028
PCI\VEN_1180&DEV_0843&CC_088000
PCI\VEN_1180&DEV_0843&CC_0880

Google shows it is for the Card Reader (RICOH). I downloaded from Ricoh to install on the machine but the ! is still there. If this is for the card reader I'm not really concern because currently it is very happy to read my SD cards.

Many thanks again.

BH

0 Kudos
Bay Wolf
4 Ruthenium

Re: E6400 Windows 7 64bit missing driver

Make sure you have the following drivers installed.

Dell System Software
www.dell.com/.../DriverDetails

Intel Chipset
www.dell.com/.../DriverDetails

Ricoh R5C847
www.dell.com/.../DriverFileFormats

Learn how to install Install Drivers in the Correct Order by Clicking Here.

 

Forum Member since 2000

Please share your experience with the forum.

0 Kudos
bblades262
1 Copper

Re: E6400 Windows 7 64bit missing driver

You will have to use the VISTA 64 bit drivers.

Broadcom USH Drivers The Broadcom Unified Security Hub (USH) drivers are included in the Dell ControlPoint Security Device Driver Pack.

Dell Security Device Driver Installation Package for 64 Bit Operating Systems

Operating Systems Windows Vista 64-bit Windows XP x64

Dell_ControlPoint-Security-M_A11_R210494.exe

Systems

Latitude E4200
Latitude E4300
Latitude E5400
Latitude E5500
Latitude E6400
Latitude E6400 ATG
Latitude E6500
Latitude XFR E6400
Latitude XT2
Latitude XT2 XFR
Latitude Z600
OptiPlex 760
OptiPlex 960
Precision M2400
Precision M4400
Precision M6400
Precision T5500
Precision T7500



 

Sir/Maam, I owe you a beer. 

0 Kudos
jamichau
1 Nickel

Re: E6400 Windows 7 64bit missing driver

Finally! Thanks, SpeedStep. It shouldn't be so difficult to locat drivers.  I'd like to see Dell restore their driver site to the interface from about 2009 with all the current driver files.  Worked much better back then.

0 Kudos
vmishi
1 Nickel

Re: E6400 Windows 7 64bit missing driver

Hi can you please help me with this fingerprint reader installation? I install Windows 7 64 bit and that is the only unknown device. I tried tons of different driver - applications from (very confusing) dell site.

My service tag is:  <ADMIN NOTE: Service tag removed per privacy policy> Dell Latitude E6400

After installation and running MS update only one device remained unknown:

I found the driver here:

http://en.community.dell.com/techcenter/enterprise-client/w/wiki/2086.latitude-e6400-windows-7-driver-cab.aspx

downloaded the CAB, unpacked and updated the driver from there, now i have everything recognised in device manager.

But now im stuck, no biometric device in control panel and i dont know now which application i have to install to have

finaly possibility to set up fingerprint reader on the windows boot 😞

I tried this package:

DDPA_Setup_TDC1K_A06_64bits_ZPE.exe

but can not scan fingerprint, not recognising when i try to input and gives error message very fast, i dont have time properly to

slide my finger and its no light (should be?) on reader or any sign of "life". Wizard jumps after choosing finger to error message.

Can please somebody help with this? What should i install? From where. I really dont understand, that despite of discovering

my service tag dell site offers bunch of drivers-applications, without explanation and multiply versions. Why can not be offered

exactly the needed and newest NECESSARY files-drivers?

0 Kudos
JamiePUK
1 Nickel

Re: E6400 Windows 7 64bit missing driver

Try downloading Dell Control Point - did the trick on my E6410

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