jorgeo
1 Copper

XPS 15 L502x fan noise

my laptop is 1 week old and the fan constantly switches on and off, its under no load just idling, its a very loud and annoying problem, when I spoke to Dell they claim to have no knowledge of the problem, how can this be when a search shows up plenty on the subject.

they sent a technician out with a new fan but did not bother to replace because it will not solve the problem.

they are sending a new replacement, but I think it will have the same problem.

its a shame because I love the XPS, Dell need to get there act together and solve the problem.

my laptop came with latest bios and still has fan problem.

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