raghavrao
1 Nickel

E6420 windows 8 unable to enroll fingerprint data for windows login

Hi

Can anybody help me in finding a way to make use of on-board biometric device provided for E6420 ?

I have installed windows 8 with fresh installation option and followed by installing respective drivers.

Windows details: windows 64 bit Pro

i have checked by selecting bio-metric devices in control and tried to enroll.
But, unfortunately the data is not getting saved.
As per Dell drivers download, i have installed the "dell Identity protection" but, no use. 

in my office we have a practice to use strong password, it will be very tough to use password every time after it get's locked. 

It will be very helpful to know the procedure and fix for this fingerprint login procedure on windows 8.

Kind regards,

Raghav

0 Kudos