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RE: Latitude E6420 won't turn on

Hello Chinmay,

My Dell latitude e6420 series wont boot pass the blinking cursor. before now when I am using it to work the keyboard would just stop with then I have to remove battery and wait for a couple to seconds then insert and put on it would then work..i got frustrated and decided to update the window software after it completely installed and restarted for me to enter my password the keyboard stopped working again, I then remove battery for a couple of second when I inserted the battery back it load up to the blinking cursor and stop. I have ran the diagnostics test everything seems perfect but it wont boot pass that cursor.

I need urgent help because I need to deliver a report that is due already 2 days  now.  

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