caddy10
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RE: Intel USB 3.0 eXtensible Host Controller driver for 7720 inspiron 17r special edition

Hi

I installed the chipset drivers ok.

But when I try to install the 'intel usb 3.0 extensible host controller driver' I keep getting the following message

'error - this computer does not meet the minimum requirements for installing the software'

The usb 3 ports are still not working.

I remember reading on the internet where this same error message has been received by other model 7720 users.

I am a retired electrical engineer & I think that the hardware is ok & the problem lies with a conflict between the dell 7720

& the usb 3 software drivers. The other 7720 owners who have had this same problem have not said if they resolved

their problem. I don't know what can be done now! Maybe Dell will investigate this conflict with the 7720 computer

& resolve the problem......

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