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RE: Dell XPS 15z : "Your battery is temporarily disabled. Please turn off your computer and try again when the unit is back to the operational temperature"

I called the dell support helpline. they told me that i will have to change my mother board which is proving out to be a costly affair.. Can the motherboard really be a problem. The message displayed to me was that to reset the ac adapter and allow the battery to come to nominal operating temperature. Can this issue be caused because i Didn't use my laptop for 8 consecutive days??

please help

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