RE: XPS 15 screen becomes white

Hi Lezlie701,

I’d be glad to assist you, If you’ve tried running the diagnostics on the computer by pressing the FN+ Power button and also tried updating the BIOS, Video and chipset drivers and it did not help then please try connecting an external monitor to your computer and check if the screen looks fine there and also check getting in Safe mode or in BIOS see if the screen flickers outside the operating system.

Please try these steps and let us know your findings.

Thanks and Regards,
Munawar P
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