RE: SCREEN DISPLAY PROBLEM

Hi Katie300491,

Thank you for your reply.

If the external monitor display is totally fine, it indicates that the computer graphics hardware is functioning properly and points toward the built-in LCD display as the problem.

If the system is under warranty, please contact me through private message by clicking on my Dell User-name highlighted in blue. On the next page, click the envelope icon and provide your service tag and contact information (as mentioned below) so that I may access your system records.

  • System Service Tag No.:
  • Registered System Owner's Name:
  • Shipping address:
  • Telephone number/s:
  • Email address:

However, if the system is out of warranty, then you may contact our Expired Warranty Support Department at the link below:

http://dell.to/12LmNBq

Please feel free to contact us in case of further queries.

Thanks and regards,
Babita S
#iworkforDell 

For easy access to drivers, manuals and product updates, please visit our Support Site .

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